When You Arrive
When you and your pet arrive at our hospital, you will be greeted by our friendly reception staff. If you are not already in our client/patient computer system, you will be asked to complete a simple Client/Patient Information form or you may print the form off our website and bring it with you. Like a human Doctor’s office, the wait time to see the veterinarian will vary. Appointments are recommended, and walk-ins are accepted as time permits but are seen when time permits between scheduled appointments.
During The Exam
In the exam room, a veterinary technician will take vitals and a brief history. The veterinarian will then examine your pet and discuss recommended vaccinations, treatments, or testing. We will provide you with an estimate of charges for your approval if treatment is needed. A deposit may be required on hospitalized patients and payment is due on discharge.
Between Visits And Your Pet's History
Maintaining your pet’s health requires a good relationship with your veterinarian. Your pet’s annual vet check-up will include a total physical exam. Because even the most cooperative pet may not readily go along with a tooth and gum brushing, an annual cleaning by your veterinarian may be in order. It’s a good idea to keep an accurate medical diary not only of the procedures and vaccinations your pet receives at the vet but also of notes on things like your pet’s elimination habits and any physical changes or unusual occurrences. Keep track of small shifts in your pet’s behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the vet. These seemingly unrelated occurrences may help explain the results of your pet’s medical tests. Also, if you need to change vets, it’s good to have this journal to provide a complete medical history.
Referrals And Specialty Care
Your veterinarian may refer you to a specialist, veterinarians who have completed advanced studies in specialties such as internal medicine, surgery, and emergency care if your dog must undergo a procedure that requires more precise knowledge and experience. Shadow Creek Veterinary Clinic is owned and operated by a licensed veterinarian and support staff are specially trained to meet the needs of your pet.